Privacy Policy for Plexor

Last Updated: March 28, 2025

Plexor ("we," "our," or "us") respects your privacy and is committed to protecting your information. This Privacy Policy describes how we collect, use, protect, and manage your data through our website (Plexor.ai) and associated SaaS services ("Services").

1. Information We Collect

1.1 Personal Information

We collect only essential business contact information necessary to provide our Services, including:

  • Name
  • Business email address
  • Phone number
  • Company name and position

We do not collect sensitive personal data or financial information.

1.2 Usage and Analytics Data

We automatically collect certain usage data when you interact with our Services:

  • IP address
  • Browser type and device information
  • Pages visited and interactions on our site
  • Cookies and similar tracking technologies (e.g., Google Analytics)

2. How We Use Your Information

We use your information solely for the following purposes:

  • Account creation and management
  • Customer support and communication
  • Service delivery and improvement
  • Internal analytics to enhance user experience

We do not use your information for targeted advertising or remarketing.

3. Sharing Your Information

We do not sell, rent, or share your personal or business information with any third-party providers for marketing or advertising purposes.

4. Data Storage and Security

Your data is securely stored with reputable cloud providers (e.g., AWS, Azure, or Google Cloud) located in the United States. We maintain industry-standard security measures, including:

  • Encryption of data in transit and at rest
  • Secure access controls and authentication
  • Regular monitoring for security vulnerabilities

5. Your Rights and Choices

  • Access, Update, or Delete Your Information: If you wish to access, correct, or request deletion of your information, please contact us directly at hello@plexor.ai.
  • Marketing Communications: You can opt out of any marketing or communications by using the "unsubscribe" link provided in emails.

6. California Privacy Rights (CCPA)

California residents have specific rights under the California Consumer Privacy Act (CCPA), including:

  • Right to Know: You may request details about the categories of information we collect.
  • Right to Delete: You may request deletion of your personal data.
  • Right to Non-Discrimination: You have the right not to be discriminated against for exercising your CCPA rights.

To exercise your California privacy rights, contact us at hello@plexor.ai.

7. Children's Privacy

Our Services are exclusively intended for business users and are not directed toward individuals under the age of 18. We do not knowingly collect data from minors.

8. Updates to This Policy

We may occasionally update this Privacy Policy. Any changes will be communicated through our website, and the updated policy will be marked with the latest revision date.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your data, please contact us at:

Email: hello@plexor.ai

By using Plexor's Services, you acknowledge that you have read and agree to this Privacy Policy.